Frequently Asked Questions
Frequently Asked Questions – The Bristol Wood Flooring Company
Welcome to the FAQ page for The Bristol Wood Flooring Company, your local experts in supplying and installing high-quality wooden floors across Bristol and the surrounding areas. Below, we’ve answered the most common questions about our services, products, and installation process.
📍 Showroom Address: 89 Henleaze Road, Bristol, BS9 4JP
📞 Telephone: 0117 942 0984
General Questions
What services do you offer?
We provide:
Full range of sub-floor preparation services, including damp proofing and floor leveling
Supply-only and full supply-and-installation of wood, engineered, herringbone, and laminate floors
Expert installation with guaranteed workmanship
Advice on care and maintenance to keep your floor looking its best
Where are you located?
Our showroom is at 89 Henleaze Road, BS9 4JP, in the heart of Henleaze, Bristol. Pop in to view samples, discuss your project, or arrange a home consultation.
What Hours Do You Open?
Monday - Saturday 9.00am - 5.00pm
Do you serve areas outside Bristol?
Yes, we cover Bristol and surrounding areas, including Clifton, Redland, Westbury-on-Trym, Bishopston, Bath Weston Super Mare, Clevedon, Yatton, Backwell, and other nearby locations , generally within a 1 hour radius of Bristol.
Product Questions:
What types of flooring do you supply?
We stock and supply a wide range of flooring:
Solid wood flooring – timeless and natural
Engineered wood flooring – stable, versatile, and ideal for underfloor heating
Herringbone and parquet – perfect for elegant statement floors
Laminate and Quick-Step flooring – cost-effective and low-maintenance
Do you supply well-known brands?
Yes, we’re authorised suppliers of leading brands, including:
Are your floors sustainable?
Many of our products are made from FSC®-certified and responsibly sourced timber, helping you choose eco-friendly options without compromising on style.
Installation & Measuring Questions
Do you offer a free home measuring service?
Absolutely! We provide a free, no-obligation home measuring and samples service, so you can see how different styles work in your space before deciding.
How long does installation take?
Installation times vary depending on the room size and flooring type, but most projects are completed within 1–3 days.
Are your installations guaranteed?
Yes, all our work is fully guaranteed, and many of the floors we supply are covered by manufacturer warranties for added peace of mind.
Can you install floors over underfloor heating?
Yes, most of our engineered wood and laminate options are suitable for use with underfloor heating.
Aftercare & Maintenance
How do I clean and maintain my new floor?
We recommend:
Regular sweeping or vacuuming to remove dust and grit
Using a damp (not wet) mop with products designed for wood or laminate floors
Protecting high-traffic areas with rugs or mats
Adding felt pads to furniture to avoid scratches
Do you offer aftercare advice?
Yes! Our team is happy to provide maintenance tips and recommend specialist cleaning products for your chosen flooring.
Booking & Contact
How do I arrange a quote?
You can:
Call us on 0117 942 0984
Visit our showroom at 89 Henleaze Road, BS9 4JP
Complete our online contact form to request a callback
Or Follow this Link to book an appointment via our calendar system
Do you charge for quotes?
No – all our quotes and home consultations are completely free and come with no obligation.